CANCELLATION BY THE CUSTOMER

Once an order has been placed, it cannot be cancelled. If you choose to cancel your order after it has been placed, Spicecart Modison reserves the right to levy a 100% cancellation charge.

CANCELLATION BY SPICECART MODISON

While we make every effort to fulfil all successfully placed orders, there may be certain situations where Spicecart Modison may be required to cancel an order. These situations may include, but are not limited to:

  • Limitations on quantities available for purchase

  • Inaccurate, incomplete, or insufficient delivery address details

  • Product being unavailable or temporarily out of stock

  • Errors or inaccuracies in product descriptions, pricing, or information

In the event of such a cancellation, we will contact you within two (2) business days. You will be offered the option to receive a refund, request an exchange (where applicable), or cancel the order, based on your preference.